Home > Common Issues and Solutions for LovBuy Shipping Logistics

Common Issues and Solutions for LovBuy Shipping Logistics

2025-05-17
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Dyson airwrap hair styler curling iron-1350

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Jordan 4 Retro (40 color)-0001

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AirPods 3-0102

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casabianca Fashion Shirts Casual Suits (40 styles)-1146

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Balenciaga Triples (7 styles) -0515

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When using LovBuy

1. Shipping Delays

Problem:

Solution:

  • Order number
  • Tracking number
  • Transaction details (if applicable)

2. Lost or Missing Packages

Problem:

Solution:

LovBuy may initiate an investigation or issue a refund if unresolved.

3. Customs Clearance Problems

Problem:

Solution:

  • Pre-check LovBuy’s prohibited items list to avoid seizures.
  • If customs demands additional fees, pay promptly and upload payment proof to the spreadsheet.
  • For stuck parcels, provide LovBuy support with customs inquiry notices.

How to Log Issues in the LovBuy Spreadsheet

  1. Open the shared spreadsheet (linked in your order confirmation).
  2. Navigate to the Logistics Issues
  3. Fill in columns: Order ID, Tracking #, Issue Description, and Contact Attempts.
  4. Attach screenshots (e.g., tracking errors) in the designated cell.

Pro Tip:

Contacting LovBuy Customer Service

For unresolved problems, reach LovBuy via:

  • Email: [email protected] (attach order details)
  • Live Chat: Available on their website

Efficient issue tracking in the LovBuy Spreadsheet and prompt communication minimize disruptions, ensuring successful deliveries despite cross-border complexities.

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